Our Services

At Dollie & Stella, every visit is a tailored experience. We take the time to understand your scalp and hair health, your maintenance routine, and your home haircare rituals. Our expert team is here to inspire, guide, and collaborate with you on achieving your ultimate hair goals, whether you’re after a subtle refresh or a bold transformation. From personalised colour planning to expert styling advice, we’re dedicated to delivering elevated service and beautiful results, every time.

Dollie & Stella Client
Dollie & Stella Client
Dollie & Stella Client
Dollie & Stella Client
Dollie & Stella Client

Dollie & Stella Policies

We are a salon space that welcomes everyone. We have a zero-tolerance policy for inappropriate behaviour towards our staff or other clients. Our priority is creating a safe environment, so if this doesn’t align with your vibe, we kindly ask that you refrain from visiting us.

Cancellation policy

We understand that life happens and plans can change. If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance to avoid charges.

  • Cancellations or reschedules made within 48 hours of your appointment will incur a charge of 50% of the service price.
  • No-shows, same-day cancellations or same-day reschedules will be charged 100% of the service price

Thank you for respecting our time and helping us provide the best service to all clients!

Deposit Policy

To ensure a seamless booking process and secure your spot, we kindly ask all clients to pay a non-refundable 50% deposit upfront. 

This policy helps us manage our schedule effectively and dedicate the right amount of time to your service.

Thank you for your understanding and for helping us provide the best possible service!

Sickness policy

The health and well-being of our team and clients are our top priorities. If you’re feeling unwell, we kindly ask that you reschedule your appointment to ensure everyone’s safety.

  • If you’re well enough to visit the salon, please let us know in advance about your condition and wear a mask during your appointment.
  • As a small team, staying healthy is essential for us, and we’re committed to protecting our clients, including those with autoimmune conditions.

Thank you for your understanding and cooperation!